If the content/courses you purchased is not what you were expecting, you can request, within 14 days of your purchase of the content, that Coachncoachee apply a refund to your account.

Coachncoachee reserve the right to apply your refund as a refund credit or a refund to your original payment method, at our discretion, depending on capabilities of our payment service providers, the platform from which you purchased your content, and other factors.

No refund is due to you if you request it after the 14-day guarantee time limit has passed. However, if the content you previously purchased is disabled for legal or policy reasons, you are entitled to a refund beyond this 14-day limit. Coachncoachee also reserves the right to refund beyond the 14-day limit in cases of suspected or confirmed account fraud.

To request a refund, mail at connect@coachncoachee.com.

If we decide to issue refund credits to your account, they can be applied towards your next content purchase on our website.

 Refund credits may expire if not used within the specified period and have no cash value, in each case unless otherwise required by applicable law.

At our discretion, if we believe you are abusing our refund policy, such as if you’ve consumed a significant portion of the content that you want to refund or if you’ve previously refunded the content, we reserve the right to deny your refund, restrict you from other future refunds, ban your account, and/or restrict all future use of the Services. If we ban your account or disable your access to the content due to your violation of these terms, you will not be eligible to receive a refund.